ITSM

We reduce your IT costs and increase productivity

We offer you a project oriented approach - from analysis and design, solution development, testing and commissioning to support and maintenance

Certified experts

BMC certificates and accreditation, Entuity, ITIL®, PMI® certificate

International recognition

Among the top 10 ITSM consulting companies for IT service management

The first in Croatia

The first BMC Remedyforce and Remedyforce Client Management implementation

What do mStart ITSM services include?

Focus on your core business and we will provide you with solid IT foundations.

ITSM is the process of designing, managing and improving IT services. We offer consulting for the improvement of ITIL (IT Infrastructure Library) and related business processes, full implementation and integration of BMC systems for ITSM, continuous improvement of processes by monitoring operations of the ITSM system, along with support, maintenance and upgrades.

Performance and Availability

Increase performances and availability of your IT services, but also reduce potential risks with BMC TrueSight products

Digital Service Management

Automate your IT operations with a modern, mobile Service Desk solution and smart-manage your IT services

Digital Business Automation

Speed up and simplify application delivery, as well as management of background tasks and applications that require task batching with BMC's Helix Control-M solution